Commitment to Quality
Link365 Ltd is wholly committed to our quality policy which is in place to ensure our services fully meet the requirements of our customers at all times. To achieve this goal we are committed to implementing, maintaining and continually assessing operational systems and processes.
Approach to Quality
The Quality Policy is based on 3 fundamental principles:
Although Link365 does not currently hold an ISO or equivalent quality accreditation, we do meet all applicable statutory regulations and maintain an effective Quality Management System supported and operated by all members of the staff in order to achieve the specified objectives.
To ensure that the policy is successfully implemented, staff are responsible for identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements.
Objectives needed to ensure that the requirements of this policy are met and that continual improvement is maintained in line with the spirit of the policy, will be set, determined and monitored at Management Review.
The Quality Policy principles and objectives will be communicated and available to staff at all times. Training will be an integral part of the strategy to achieve the objectives.
These are outlined as follows:
Training & Support
We shall ensure that all Link365 personnel understand and fully implement our Company's policies and objectives and are able to perform their duties effectively through an ongoing training and development programme.
Monitoring & Evaluation
Link365 will constantly review and improve upon our services to ensure tasks are completed in the most cost effective and timely manner for the benefit of all our customers.
Link365 is committed to operating continuously to the highest possible quality standards and will maintain the necessary Quality Approvals consistent with our customer requirements.